Paul and Max are top notch people who are technically proficient. One side of my rental duplex had the outdoor compressor component of the central air conditioning system go out. They arrived within a few hours of my call (in the summer, in Texas, where that is unusual to get that fast of a response). They identified the problem, ordered parts, and, in the meantime, offered to install a portable window unit so my tenant could stay cool as we waited for the parts to arrive. Installation went smoothly. My tenant was pleased, I was pleased, and I know I was charged a very fair price for the service these men provided.